Timber Posse · A family workshop

Privacy Policy

Effective November 6, 2026

At Timber Posse, we respect your privacy. We’re a small family workshop, and we believe your personal information should be treated with the same care and respect we’d expect for our own.

This policy explains what information our website collects and how we use it.

Information You Share With Us

When you contact Timber Posse through our website, we collect the information you choose to provide, including:

  • Your name and email address.
  • The subject and content of your inquiry.
  • Any product or product family your inquiry concerns.

We use this information to respond to your questions, discuss commissions or custom orders, and communicate with you about our work.

We do not sell your personal information or use contact-form submissions to add you to marketing lists without your agreement.

Website Operation and Security

Our website runs on WordPress and uses hosting and security services to operate reliably.

Like most websites, our hosting services may collect limited technical information, such as IP addresses, browser information, and access or error logs. This information may be used for website operation, security, and troubleshooting.

Our contact form uses ALTCHA spam protection, which verifies submissions without advertising trackers or tracking cookies.

WordPress may use cookies where necessary for website administration and essential functionality.

Email and Service Providers

Messages submitted through our contact form are delivered using our email services, including Proton Mail.

Our website hosting, email, and security service providers may process limited information as needed to provide their services.

We do not share your personal information with unrelated parties for advertising or marketing.

Orders and Payments

Our website currently serves as a showcase of our handmade products and a way to contact us about custom orders.

We do not collect credit card or payment information through our website’s contact form. Please do not include payment information in your messages.

Payments arranged separately may be processed through Square or another payment provider, subject to that provider’s own privacy and security practices.

How Long We Keep Information

We keep correspondence and related information for as long as reasonably necessary to respond to inquiries, manage orders, maintain appropriate business records, or meet legal obligations.

We do not retain personal information simply for the sake of collecting it.

Your Information and Choices

You may contact us to ask about personal information you have provided, request a correction, or ask us to delete information we no longer need to retain.

We will respond to reasonable requests, subject to any applicable legal or business recordkeeping requirements.

Links to Other Websites

Our website may contain links to other websites or social media services. Those websites operate under their own privacy policies, which we do not control.

Changes to This Policy

We may update this policy as our website and services evolve. The effective date at the top of this page will reflect the latest revision.

Contact Us

If you have questions about this policy or how we handle your information, please reach out through our Commissions & Contact page.